FAQs @ the Pub

No ! And here is why:

NOTHING is worse then you (your mail server) unwittingly and incorrectly accusing a family member, or worse, paying customer, of being an evil spammer. We do not and will not embrace any of the freebie blacklisting services. Rotating dynamic ips, tunneled ISP systems, all of this makes identifying evil doers inaccurate and often totally bogus.

Spam unfortunately will be an issue on an email system now half a century old and based on an honor system when concern about message during a nuclear war was more paramount then who was sending and where they were sending from. Email is like listening to a conversation in a dark room. Is the other person real? can you even point him out with your eyes closed? Don't try to police what you can't control and it blows my mind every other competitor that does not begin to understand this relatively simple reality.

Those same idiotic tools are at our disposal but we make every effort NOT to be lured to the dark side. If you need a reliable customer/business communication alternative then often ticketing systems or other secured, non mail solutions can fill that void.

And equally every website you see spam-me@oh-I-blew-it email links placed on a page because some lame webmaster could not take time to build them a contact form and safe mail script for screening messages first before they advertised with a giant neon sign "spam me, the key is right on the door mat" ... well you get my drift. We think, build and design totally differently as well

You may also wish to purchase SPAM filtering software for your computer. Personally however we have found these packages to be complicated, slow and not much more effective. Computers algorithms lack the content recognition of your eyeballs plus brain power. Nor can they be expected to keep up with the brain power of real spammers. Often "the [Delete] key is your best friend" as it is faster and much more cost effective ;-)

We NEVER assume that just because one of your customer's, or friend's, Internet Service Provider (ISP) has been blacklisted, for whatever reason, that you don't want to do business with them anymore.

Face it if you are selling a service at 2 grand a pop and your "ISP of the month" bounces all yahoo mail for a day, that my friend is more Russian roulette then either of us can afford to explain failures on. Even our ISP customers get better. Certainly our dot.com mail is far more considerate.

We feel we all can not control the actions of others and should not punish your customers or you by arbitrarily cutting off communications with everybody including them !